Welcoming Morgan to E&M Property Solutions: A Step Forward in Our Growth Journey

We’re thrilled to announce the newest addition to our ever-growing team at E&M Property Solutions—please join us in welcoming Morgan, who actually joined us in August 2024! As we continue to expand and enhance our services, Morgan’s arrival represents an exciting new chapter in our journey towards providing the best property management experience for our clients throughout Burnley and the surrounding areas!

Morgan’s Journey to E&M Property Solutions

Morgan comes to us with a rich background in retail work, which has equipped her with valuable skills in customer service and communication. She initially joined our team on a part-time basis, and after just a few months, an opportunity for a full-time position opened up. Ready for a new challenge and eager to embrace a change in her career path, Morgan seized the chance with enthusiasm.

Currently enrolled in a Level 2 Property Management course,  E&M are investing in her professional development, an endeavour we wholeheartedly support. At E&M Property Solutions, we believe that continuous education and training are essential for our staff to excel in their roles. That's why we’re committed to investing not only in our team members but also in their growth and development, paving the way for them to become the best in their field.

Morgan’s Role as a Lettings Administrator

In her role as lettings administrator, Morgan plays an integral part in our operations. Her responsibilities include assisting our sales and lettings managers, answering phone calls, arranging viewings and appointments, and managing the many essential administrative tasks that keep our office running smoothly. Morgan truly holds the team together, all while maintaining a positive attitude and a warm smile. Her fresh perspective and eagerness to learn are already proving invaluable as we strive to elevate our client services.

A Larger Team for Happier Clients

At E&M Property Solutions, we understand that a larger, well-trained team enhances the experience for our clients. With Morgan on board, we can provide even more personalised attention and support. Here’s why a bigger team means better service for us:

1. Increased Availability: With more team members, we can ensure that someone is always available to answer questions and assist clients, reducing wait times and enhancing responsiveness. We get a lot of phone calls and emails and messages all through out the day, and we don’t want to miss a single potential tenant, client or customer.

2. Diverse Expertise: Each team member brings their unique strengths and experiences, allowing us to handle a wider range of inquiries and provide specialised assistance to meet various client needs.

3. Enhanced Collaboration: A larger team fosters an environment of collaboration, where ideas and strategies can be shared, ultimately leading to innovative solutions for our clients.

4. Continuous Improvement: As we invest in our team's training and development, we can adapt to evolving market trends in and client expectations, ensuring we remain at the forefront of the property management industry in Burnley.

Join Us in Welcoming Morgan!

We’re excited to see the positive impact Morgan will have on our team and our clients. Her passion for learning, warm demeanor, and commitment to excellence align perfectly with our company values. As we continue to grow, we are confident that the addition of dedicated individuals like Morgan will enable us to strengthen our relationships with clients and enhance the overall experience we provide.

To view Morgans profile on our 'meet the team' page on the E&M Property Solutions website use the link below!

https://eandmps.com/agent-profile/morgan-mellor

So please join us in giving Morgan a warm welcome to the E&M Property Solutions family! We couldn’t be happier to have her on board, and we look forward to seeing her progress in her role. As we grow from strength to strength, our ultimate goal remains the same: to deliver exceptional service and support to our clients in every aspect of the property industry!