In our previous blog post we showed you what we did behind the scenes in 2020 and told you what’s to come from E&M and the team as we enter 2021. Now we want to go further and let you know all about our amazing team as individuals so you can put a face to the name when you talk to us about your property.
In the above photo we have Sales Manager, Leanne; Accounts Manager, Gemma; and Lettings Administrator, Kayleigh.
Now let’s find out more about each of the team in turn.
Tina is our managing director who oversees the day to day running of the agency and any building/refurbishment projects we’re involved in. If you’re an investor you will likely speak with Tina first and she will welcome you to E&M. A key concern of Tina’s is making sure we always meet our quality of service standards and that we’re constantly improving.
Tina has been in the property industry for more than 15 years as an investor and has over 10 years’ experience in project management. She is qualified in painting & decorating and tiling so she is hands on when it comes to refurbishment projects.
She is ARLA Propertymark qualified level 3, Safe Agent qualified level 3, and has a diploma in business administration.
With her experience Tina has helped hundreds of investors achieve their goals in property, set countless people on the right path to achieve financial freedom, and renovated and brought back to life over 20 disused properties in the past 12 months.
Outside of work Tina values family time and enjoys country pursuits such as walking and clay pigeon shooting.
Tina is currently seeking to expand our investor list so we can help more people succeed in property, so if you’re looking for extraordinary returns on your money contact Tina today.
“We have worked with Tina in a number of capacities and we are always very pleased with how she conducts business. Tina manages a number of properties for us and our clients, all are running smoothly with any minor issues dealt with quickly and effectively. For HMO and BTL management in the North West there is no one else I would rather use. Every time we need to get hold of Tina she responds quickly and with the exact information we need. Very professional and efficient. Working with Tina is a breath of fresh air.”
James Armstrong, client
As sales and lettings manager Leanne oversees all sales and progressions. She liaises with solicitors to make sure all parties are dealing with every transaction efficiently and she looks after compliance.
Leanne has been in property for 6 years and in that time she has achieved level 3 in property management and estate agency. She is also currently studying for her diploma in business administration.
Outside of work Leanne loves spending time with her daughter.
You can contact Leanne via email@example.com.
“Leanne is by far the most helpful and understanding person we’ve ever met while house hunting. She answered every question we had and she’s been so incredibly helpful with me and my partner to help us find and move into our lovely home. She also helped my mum find her forever home too. I would 100% recommend E&M, I couldn’t fault them in the slightest.”
Gemma handles all our accounts and payments. She reconciles everything as required and takes care of all the associated accounting tasks.
Gemma has been involved in the property industry for 3 years and has over 5 years’ experience in accounts and customer service.
She holds levels 1, 2 and 3 in accounts, bookkeeping and business administration.
Gemma has two children, enjoys walks with the family and is a competitive pub quizzer.
You can contact Gemma at firstname.lastname@example.org.
As lettings administrator Kayleigh is involved with many aspects of the business including signing up new tenants, taking rent payments, advertising properties, and property management.
Kayleigh has a passion for property and has a desire to own her own portfolio as her career develops. She has level 1 in property management, is Safe Agent qualified, and holds levels 1, 2 and 3 in business administration.
Kayleigh’s interests outside of work include socialising and spending time with friends, family and her dog, Ralph.
Here’s a quick word about Kayleigh from Tina:
“Kayleigh is a new addition to the team and has taken to the role extremely well. She is thorough and has an eye for detail and follows up every single time, which for me is an essential quality for any lettings team member. She is new to the industry and has amazed me with how quickly she has picked things up. She’s definitely a valued member of the team and makes my job a lot easier.”
You can contact Kayleigh at email@example.com.
Come and say hello
So, that’s us! We’re a dynamic estate agency covering Burnley and the North West and we’re always on the lookout for new investors and to help people sell their home.
We cater for all markets and have the experience and the right approach to get you what you want for your property.
Contact us today to find out more or to book an appraisal.